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Shipping policy

Shipping Policy

Shipping

At GENGJI, it’s our mission to provide quality welding equipment at genuinely affordable prices to welders everywhere. To do this, we work with manufacturers across the world and use a global distribution network to get you the goods for less. 

Your equipment may be coming from the US, or Hong Kong, depending on the equipment purchased. Your specific delivery date will depend on the dispatch country and delivery address.

When will I receive my order?

Most items are usually shipped within 3-5 working days. 

We do recommend allowing up to 3 weeks for your order in peak times, such as a special offer or promotion. Delivery times are beyond our control but rest assured that we only work with reliable welding manufacturers and suppliers to give you the best service.  

How do I track my order?

Your delivery confirmation email will contain your tracking number and order details. 

Taxes and other charges

Depending on the country of delivery, you may be required to pay extra tax or charges such as VAT and/or import duties.


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