A:GENGJI is a factory of welding consumables & equipment. We have an independent R&D team that can complete the design and manufacturing welding consumables & equipment to meet your various needs in industrial production.
Q
Q:What products can you provide?
A:Our main products are: welding consumables & equipment, plasma cutting, TIG&MIG welder etc. And also equipment customization.
Q
Q:How about the quality of the prodcuts?
A:Quality is our priority. It is not our aim to offer low price = low quality. Most of our products are made of copper. For raw materials, we prefer to use copper tellurium (C14500) and C11000 to ensure the conductivity and durability of the products. All a
Q
Q:Why should I choose GENGJI ?
A:We have 20 years of experience in welding accessories & consumables industry. We not only provide welding accessories & consumables to worldwide companies, but also we are partner of some famous international companies. Our strong independent R&D team ca
Q
Q:Can you provide a product is not on the website?
A:There are many new models & products almost every month come out. We update our website once a year. Therefore, it is possible some products you may not find on our website. If you encounter with this problem please consult with us.
Q
Q:Can GENGJI provide OEM service?
A:Yes. As a manufacturer we can support OEM and OD services for all our prodcuts. You only need to share with us your requirements.
Q
Q:Is there mininum order quantity?
A:As a sample we can offer 1 piece of each product. However, if a customer wants to place order we normaly accept 5 pieces of each model/product.
Q
Q:What is the best option to choose suitable model/product?
A:To selecet correct model or product it is better to provide is complete details of the product or provide us with a picture of the product.
Q
Q:Is there a discount for big orders?
A:Yes, there is. TEMWELD is based on customer support service.
Q
Q:Do you provide a sample for quality testing?
A:Yes, we do. We always offer a sample to our new customers. Some samples are free. Customers need only to cover shipping fee.
Q
Q:What is the packing?
A:For consumables, generally we pack in our own brand packages. And also transported in cartons (custom wooden boxes are supported), with anti-collision fillers inside, and waterproof membranes or tapes wrapped around the outside of the cartons to ensure th
Q
Q:What is the delivery time of GENGJI ?
A:Mainly, for small order 1 or 2 days, and for big bulk order we need 7 working days.
Q
Q:What is the shipping method of GENGJI ?
A:TEMWELD support ain international transportation way such as sea freight, air freight, land carriage under EXW, FCA, FOB, DDU, DDP terms.
Q
Q:What kind of payment terms GENGJI accept?
A:Supported payment ways: T/T (Payment (Bank Wire Transfer), Western Union, Credit Card, Alibaba. 100% in advance. Amount ≥5000USD, 50% T/T in advance, balance before shipment.
Q
Q:Does GENGJI have after sales service of consumables?
A:Yes! If there are less quantity and items or defective products, etc we will reimburse to our customers. Or, we can make up for next order.
Q
Q:Will you have limit for your business if I become your delaer?
A:No, you can sell your own brand similar products, GENGJI has no limit for your business, We are confident in the quality of our products and make sure it will bring you continuous new business opportunities to win the market.
Q
Q:What benefits can a dealer get from GENGJI?
A:There are many benefits for our every dealer, such as local end-user contact sharing, new products sample test, enjoy year-end commission feedback according to the annual performance etc. To know more about it you just contact us: info@xmgengji.com
Q
Q:Can I be your dealer?
A:GENGJI always looking for reliable partners all around the world. We prefer to have local distributors in every country. That is why we look forward your proposal.